Moodle Support

Moodle is the School’s Learning Management System, where learning activities and resources are posted. Moodle is updated periodically to introduce new features, enhancements, and improved performance that will benefit both teaching and learning experiences.

Key Features and New Functionality

Accessibility: An accessibility toolbar can be enabled site-wide, and enhanced accessibility features are included for screen readers and keyboard navigation in Moodle’s text editor, making it easier for everyone to access learning materials.
Rejuvenated Dashboard: The Dashboard summarizes important tasks within a timeline with clear call-to-action buttons, allowing learners to manage their time more efficiently.
After login you will get to the Dashboard. A few blocks of important information will be available here:
The improved Timeline that allows students to view deadlines for all their courses.
The Calendar allows students to plan and schedule their work
Simplified Navigation: Tabbed navigation provides access to the most commonly used items, and the ability to collapse blocks and sections reduces distraction and visual clutter.
My Courses page allows for quick navigation between all the courses in one place.

Course Index (left-hand side) – a collapsible and expandable navigation menu to move smoothly between course sections, find activities and resources, and track activity completion.

Block Drawer (right-hand side) can be expanded and collapsed, displays course-specific updates, information, and reminders.
Moodle Course Tours: The updated user tours orient new students to the platform’s look and feel, providing quick hints on key features and new functionality.
Collapse and expand topics: Sections can now be collapsed and expanded, either individually or all at once.
Colour-coded activity icons: help learners identify the function of each activity
(a) Blue for content (page, book);
(b) Aubergine for assessment (quiz, workshop);
(c) Red for collaboration (choice, survey); and
(d) Grey for communication (forum, database)

For related guides and resources, please check the Student Support and Instructor Support pages

FAQ

Find answers to commonly asked questions we have captured so far.

Your courses may look a little different in the upgraded environment as Moodle introduces a new look and feel. However, your course navigation will largely be the same, and all of your course content and data will be preserved. User tours will walk you through the new features in your course.

Any assessments scheduled on or due the weekend of an upgrade will be rescheduled. We will be identifying and addressing any outstanding items due on those dates.

Students will be provided with video support resources and user tours of the new environment (built into Moodle). We will also provide feedback channels specific to the upgrade and respond to students directly. Please visit the Student Support page.

We will be hosting an information session for instructors prior to the upgrade to introduce the new environment, highlight the new features, and take any questions. Instructor support resources will also be provided for the more common actions instructors perform within courses. We want to make this transition as smooth as possible and will be responding to feedback and questions following the upgrade. Should more support be needed, we will endeavour to meet that need. Please visit the Instructor Support page.

Need help?

We are committed to making this transition as smooth as possible for everyone.
If you have any queries or need any support with Moodle, please fill out the form below.