When is the deadline to submit my application?
The application submission deadline date is indicated on the website when you select “Apply” beside the program offering.
- For International students, it is typically two months prior to the program’s start, unless the offering has reached capacity.
- For Domestic students, it is typically one week prior to the program’s start.
How can I check my application status, what do the application statuses mean, and when will I find out the final decision?
You can check your application status online by logging into the Student Portal and checking the status under “My Applications.” In general, applications may be reviewed within 5 – 6 weeks of submission.
- In Progress: Your application may not have been submitted. If you have already submitted your application and it is “In Progress” your application may have been returned to you for missing documents. Please check your email for details.
- Submitted: Your application has been successfully submitted. It will be reviewed shortly and the application will change to one of the following.
- Under Review: You will receive a decision on your application at least one month prior to program start. We request your patience and ask you to wait for an email from us. Please note you can check your application status online by logging into the Student Portal and checking the status under “My Applications”.
- Accepted: You will receive an offer letter advising you to make a tuition deposit to accept your offer. Please note your offer letter is valid for 2 weeks.
- Under Consideration: Your application is being considered for the program, but you did not meet the first review. Please continue to check application status through your Student Portal. Final application decisions will be made one month prior to course start.
- Denied: In general, admission decisions are made based on several factors including an applicant’s ability to be academically successful in the program, their ability to demonstrate a potential to thrive in the relevant career path upon completion of a program and the composition of the cohort as a whole. We encourage you to apply for future programs and thank you for your applying to York University’s School of Continuing Studies professional programs.
How can I defer my registration to the next available cohort?
You can complete the deferral form through the Student Portal. Please note, we do not accept deferral requests via email. Please ensure you have read and reviewed the deferral policy found here.
Students are permitted to defer twice. Please note there are no refunds available once you have deferred (international students receiving a visa denial are exempted). Note that once you defer, you cannot then change your mind and ask to be moved back into the initial program offering. All deferrals are final.
How can I withdraw from the program and apply for a refund?
To withdraw from the program and find out if you are eligible for a refund, please ensure you have submitted your request before the required deadline and read the policies here.
If you are an international student, please note that your program deposit is non-refundable for any reason other than visa denial. Refunds are returned to the original method of payment and payor. Please note we do not accept withdrawal requests via email.
To submit a withdrawal request, please prepare the following:
- Provide original payment receipts. If your tuition was paid from more than one source or account, you will need a copy of each payment receipt.
- Complete the withdrawal form through the student portal.
Once your completed refund package has been submitted, please allow:
- Approx. 2 – 3 weeks for credit card refunds
- 1 – 8 weeks for Convera refunds
- 7 – 8 weeks for bank wire/transfer refunds
If we require additional information to process your refund, we will contact you. The timing of international refunds will vary depending on your bank and country. For Convera refunds, you will receive an email once the transaction is successfully processed.
When will I receive my Certificate?
The School of Continuing Studies has graduation ceremonies twice a year, in June and October. If students do not attend their specified graduation ceremony, then their certificate(s) will be mailed out after the ceremony.
Note: To ensure your certificate is printed correctly, please log into your Student Portal and ensure the “Name to Appear on Certificate” field, in the Personal Information section, is completed with the name you would like to appear on your certificate. In addition, please review and update your profile with your current mailing address.
While you wait for your certificate to be mailed, you can access your Letter of Completion (which can be used for immigration purposes) from the Student Portal. Please note that your “grade report” is also available through the Student Portal after the official end date of your program.
How do I make a payment?
For methods of payment, please visit our website here.
If you are paying by bank or wire transfer, please use the information provided in the link above. Please note: The York SCS bank account is not the same account as the York University bank account used for undergraduate and other degree students. Please ensure you select the correct account to remit payment. Sending your payment to the wrong account may result in a 2-week delay in processing.
Please ensure you have read and reviewed the Payment Policy found here.
Where can I find my tuition payment receipt?
If you have not received your tuition receipt via email, you can fill out the form below to request an updated fee receipt from us. Scroll down to the question, “Do you still need assistance?” and choose “Yes” to complete the form.
If you pay by bank wire, please note it may take 10-15 business days for the payment to be received and processed by us. If your receipts are not emailed to you within 10 business days (Monday to Friday, excluding holidays), please complete a payment tracking form and we will track your payment.
How much can I expect to spend on expenses other than tuition and insurance?
Estimated costs for textbooks, personal expenses, accommodation and meals (in Canadian Dollars) can be found in your Letter of Offer.
Check your offer of admission email to find the deadline to pay the deposit. If you are unable to accept the offer of admission on time, please let us know before the deadline. You can fill out the form below to request an extension for your deposit deadline. Scroll down to the question, “Do you still need assistance?” and choose “Yes” to complete the form.
All students enrolled in our Full-Time Certificate Programs must provide their sealed official transcripts issued by their university or post-secondary institution prior to the start of their Certificate program, as it is a mandatory condition of admission.
Please note we are unable to issue a program completion report and certificate without receiving your official transcript(s). Your official transcript submission must match the digital transcript(s) submitted at the time of program application and should be in a sealed envelope from your university or post-secondary institution.
If you have not done so already, please contact your university and request an official transcript be sent to the address below. Please ask them to include your full name, student number, program name, and program offering when transcripts are sent to us:
For example:
Name: John Doe (sample)
Student number: 123456789 (sample)
Program: Post-Graduate Certificate in Accounting – Full-Time, Winter 2025
Attn: Student Support & Advising Team
School of Continuing Studies
York University
68 The Pond Rd.,
4700 Keele Street
Toronto, ON M3J 1P3
Canada
If you already have a copy of your official transcript in a sealed envelope from your university and would like to drop it off in person, please see our website for operational hours here: https://continue.yorku.ca/support/contact-us/professional-programs/
Documents received by the York University School of Continuing Studies directly from the granting/issuing institutions become the property of the School of Continuing Studies and will not be returned.
How can I get a Letter, Fee Receipt, Grade Report, Letter of Enrollment?
As part of our ongoing commitment to serve you better, we have made available some self-service options within the Student Portal.
Please follow the steps to request official documents such as a Letter of Acceptance, Letter of Enrollment and/or Letter of Offer, Grade Reports (Transcripts), Letter of Completion (which can be used for immigration purposes).
- Sign in to the Student Portal
- Under Student Home, find Request Official Documents
- Select a type of document from the menu
- Fill out any required fields for the type of document
- Select Submit
Refer How to Request Official Documents (PDF) guide for step-by-step instructions. Most documents are sent within a few minutes to your email address, while the Letter of Offer is sent on the next business day.
I am an international student. Do I need health insurance?
Yes. It is mandatory for all international students to have health insurance coverage while studying within Canada. For details on the coverage offered by our insurance provider, Guard.Me, please visit https://www.guard.me/yorkscs
Can I Opt-Out/Cancel my medical insurance?
If you have your own insurance coverage, you must opt-out or cancel by the end of the first week of your program. Any requests to cancel insurance received after this deadline will not be accepted. To cancel insurance, please complete this form. We require proof of your insurance coverage spanning the entire length of your program to qualify for cancellation.
Please note that the insurance fee is $450. This cost is in addition to any regular tuition fees.
If I purchase medical insurance through the School of Continuing Studies, what is the coverage period?
Your coverage date starts from the Saturday before the program start date and ends the Saturday after the program end date.
Early Arrival
If you plan to arrive in Canada prior to these dates, we strongly recommend that you purchase your own insurance. You can purchase additional coverage through this website. You can purchase up to 30 additional days on your policy and a minimum of $20 (non-refundable). Please check your arrival date and the start date of your program to make sure coverage is purchased accordingly. All questions and requests for additional days should be directed to Guard.Me.
How do I download my healthcare access card?
Insurance policy information will be available in week 3 of your program. You will receive an email in week 3 with information on how to log into the Guard.Me portal to access your policy information.
If you used medical services before you received your policy information, please retain your receipts and you may submit a claim.
Please note that your Guard.Me Health insurance does not cover the costs associated with pre-existing conditions. To find out more about the coverage/policy details, submit a claim, add a dependent, please visit: https://www.guard.me/yorkscs
Please visit the School of Continuing Studies Graduation: FAQs to learn about graduation location, RSVP email, graduation ticket, inviting guests, arrival time, ceremony photos, certificate pickup and many more.