How-to Guides

Application, Registration and Payment

Please follow the steps, or review the attached guides, to apply to a program at the School of Continuing Studies:

StepsGuides and Resources
1. Browse to https://continue.yorku.ca/
2. Use the menu to browse to the chosen program page
3. Select Apply next to your chosen program and session
4. You will be prompted to sign in (current students) or create a new account (new students)
5. Select Start Application
6. Fill out all of the required fields on the application questionnaire (some applications have multiple pages)
7. Submit payment for the application fee to complete your application
How to Apply to a Program (PDF)

Please follow the steps, or review the attached guides, to accept an Offer of Admission for the School of Continuing Studies:

StepsGuides and Resources
1. Open your Offer of Admission email
2. Follow the link within the Offer of Admission to Accept Offer
3. Select or confirm your program session and select Register
4. Sign in to the Student Portal with your student number and password under the heading I have a student number
5. Choose to pay the full amount or deposit (if eligible)
6. Proceed to checkout
7. Submit your payment information to complete the registration
How to Accept your Offer of Admission (PDF)
StepsGuides and Resources
1. Browse to https://my.continue.yorku.ca/portal/student/
2. Sign in to the Student Portal
3. Select My Invoices from the menu options
4. Place a checkmark next to the invoice(s) to be paid
5. Select Pay Invoices
6. Proceed to checkout
7. Submit payment information
How to Submit Payment
for a Program (PDF)

Accounts and Access

Please follow the steps, or review the attached guides, to activate your Passport York account:

StepsGuides and Resources
1. Browse to http://mms.yorku.ca (Passport York Manage My Services)
2. Select New Student Sign Up (students) or Employee Sign Up (staff and instructors)
3. Enter your 9-digit student number or employee number
4. Enter the temporary password as shown
5. Choose a new username between 3 and 8 characters
6. Choose a new password (at least 8 letters and numbers)
Passport York Setup Guide for School of Continuing Studies Students (PDF)

Please follow the steps, or review the attached guides, to reset your Passport York password:

StepsGuides and Resources
Option 1:
If you setup your security questions, you can reset online here by answering your questions successfully: Reset Passport York Password
 Option 2: 
1. Email itscs@yorku.ca with your name and student number, requesting a password reset
2. You will receive a temporary password within one business day
3. Sign in at http://mms.yorku.ca (Passport York Manage My Services) to set your permanent password
Reset Your Passport York Password

Please follow the steps, or review the attached guides, to sign in to the Student Portal:

StepsGuides and Resources
1. Browse to https://my.continue.yorku.ca/portal/student
2. Current Students: Select Continue under the heading I am a current student and sign in with your Passport York username and password
3. Prospective/Former Students: Enter your student number and password under the heading I have a student number
Student Portal Guide for School of Continuing Studies Students (PDF)

Please follow the steps, or review the attached guides, to sign in to the learning management system (Moodle):

StepsGuides and Resources
1. Browse to https://learn.continue.yorku.ca or follow the Moodle LMS link from the Student Portal
2. Select Sign in with Passport York
Sign in with your Passport York username and password
3. Select My Courses to view your enrolled course(s)
Moodle Guide for School of Continuing Studies Students (PDF)

Please follow the steps, or review the attached guides, to sign in to the online classroom and meeting system (Zoom):

StepsGuides and Resources
Download Zoom
1. Browse to https://yorku.zoom.us
2. Select Download Zoom from the menu
3. Choose the download for your operating system (Windows or MacOS)
4. Install the Zoom Client software

Sign In (before your meeting)
1. Open the Zoom Client software
Select Sign In
2. Choose the SSO (single sign-on) option
3. Enter yorku as the Company Domain
4. Sign in with your Passport York username and password

Sign In (during your meeting)
1. Select Participants from the Zoom meeting options
2. Select Sign In
3. Choose the SSO (single sign-on) option
4. Enter yorku as the Company Domain
5. Sign in with your Passport York username and password
Zoom Guide for School of Continuing Studies Students (PDF)

Zoom Tutorial Video (MP4)

Please follow the steps, or review the attached guides, to sign in to your student email account (hosted by Google):

StepsGuides and Resources
1. Browse to http://mail.my.yorku.ca
2. Sign in with your Passport York username and password
Google Apps at York Guide for Students

Please follow the steps, or review the attached guides, to sign in to the Office 365 for file sharing and productivity software:

StepsGuides and Resources
1. Browse to https://portal.office.com
2. Enter your Passport York username (e.g. myname) followed by @yorku.ca (e.g. myname@yorku.ca)
3. Sign in with your Passport York password
YU Office Training and Guides

Please follow the steps, or review the attached guides, to sign in to your York University libraries account:

StepsGuides and Resources
1. Browse to https://www.library.yorku.ca/
2. Select My Account (right side)
3. Choose the Passport York login option
4. Sign in with your Passport York username and password
York University Libraries – Services and Support

Wi-Fi and Computing

Please follow the steps, or review the attached guides, to sign in to Wi-Fi:

StepsGuides and Resources
1. Make sure your Wi-Fi connection is On
2. Choose the AirYorkPLUS wireless network
3. Sign in with your Passport York username and password
AirYorkPLUS Wireless Access Guide

Please follow the steps, or review the attached guides, to sign in to Virtual Private Network:

StepsGuides and Resources
1. Download and install the Pulse Secure software from
2. Create a new profile with the following details:
Name: YorkU
3. Server URL: https://vpngateway.yorku.ca/vpnyork
4. Select Connect next to the YorkU profile
5. Sign in with your Passport York username and password
Secure Remote Access (VPN) Guide

Please follow the steps, or review the attached guides, to use site-licensed software with the MyApps service:

StepsGuides and Resources
1. Browse to MyApps
2. Sign in with your Passport York username and password
3. Select one of the available applications from the list
4. Install the MyApps software when prompted (first time only)
MyApps Information and Guides

Please follow the steps below to clean your computer and remove malware. If these steps aren’t successful, you may need to re-install your operating system. 

  1. Disconnect from the internet
  2. Enter safe mode (restart and hold the Shift key)
  3. Do not login to your online accounts until the malware is removed
  4. Run a malware or antivirus scanner
  5. Reset your browser
  6. Clear your cache

Link to this guide

Online Learning

Please follow the steps, or review the attached guides, to sign in to the online classroom and meeting system (Zoom):

StepsGuides and Resources
Download Zoom
1. Browse to https://yorku.zoom.us
2. Select Download Zoom from the menu
3. Choose the download for your operating system (Windows or MacOS)
4. Install the Zoom Client software

Sign In (before your meeting)
1. Open the Zoom Client software
2. Select Sign In
3. Choose the SSO (single sign-on) option
4. Enter yorku as the Company Domain
5. Sign in with your Passport York username and password

Sign In (during your meeting)
1. Select Participants from the Zoom meeting options
2. Select Sign In
3. Choose the SSO (single sign-on) option
4. Enter yorku as the Company Domain
5. Sign in with your Passport York username and password
Zoom Guide for School of Continuing Studies Students (PDF)
Zoom Tutorial Video (MP4)

Link to this guide

Please follow the steps, or review the attached guides, to select a discussion group in Moodle:

StepsGuides and Resources
1. Browse to the Moodle Learning Management System
2. Sign in and select My Courses
3. Select your current course, in which you need to join a discussion group
4. Click on Join Group at the top of your course page in Moodle
5. Review the list of available groups and select Become member of to join a group
6. You will be prompted to confirm your selection
7. Once you have joined a group, you will be able to see the other members of your group
Join a Discussion Group in Moodle (PDF)

Link to this guide

Please follow the steps, or review the attached guides, to install and/or troubleshoot the Proctorio proctoring extension:

StepsGuides and Resources
1. Use the Google Chrome browser
2. Browse to the getproctorio.com to download the Proctorio extension
3. Sign in to Moodle (https://learn.continue.yorku.ca) and browse to your course
4. If you are completing an onboarding exercise: find and select Mock (or Onboarding) Quiz
5. If you are attempting a scheduled test or exam: find and select the scheduled test or exam
6. Important: Wait until the test page has completely loaded and the “proctored by Proctorio” message appears
7. Select Attempt Quiz
8. As the Proctorio extension launches, you will be asked to verify your identity and close other windows and tabs
Proctorio Video Tutorial (MP4)

Link to this guide

Please follow the steps, or review the attached guides, to install and/or troubleshoot the ProctorTrack proctoring extension:

StepsGuides and Resources
1. Use either the Mozilla Firefox or Google Chrome browser
2. Sign in to Moodle (https://learn.continue.yorku.ca) and browse to your course
3. Find and select ProctorTrack Dashboard within your Moodle course
4. If you are completing an onboarding exercise: select Go To Test next to Onboarding Quiz
5. If you are attempting a scheduled test or exam: select Go To Test next to the scheduled test or exam
6. Follow the steps on screen to install the ProctorTrack application and browser extension (first time only)
7. As the ProctorTrack application launches, you will be asked to verify your identity and close other windows and tabs
8. Once the setup steps have been completed, you will be provided with the password to enter the test or exam
9. Select Attempt Quiz and enter the password, if prompted
York University – ProctorTrack Frequently Asked Questions for Students
York University – ProctorTrack Student Guide (PDF)
Chrome – ProctorTrack Tutorial Video (MP4)
FireFox – ProctorTrack Tutorial Video (MP4)

Please follow the steps, or review the attached guides, to view recorded class sessions (i.e. Zoom recordings):

StepsGuides and Resources
1. Follow the link for the Zoom recording (provided by instructor)
2. Select Sign in with SSO
3. Enter yorku as the Company Domain and select Continue
4. Sign in with your Passport York username and password
Sign in to View Zoom Recording (PDF)

Student Portal

Please follow the steps, or review the attached guides, to update your contact information:

StepsGuides and Resources
1. Browse to https://my.continue.yorku.ca/portal/student
2. Sign in to the Student Portal
3. Select the My Profile menu option
4. Update your profile information
5. Select Save at the bottom of the page
How to Update your Contact Information (PDF)

Link to this guide

Please follow the steps, or review the attached guides, to update your official name with York University:

StepsGuides and Resources
School of Continuing Studies
1. Browse to https://my.continue.yorku.ca/portal/student
2. Sign in to the Student Portal
3. Select the My Profile menu option
4. Update your name
5. Select Save at the bottom of the page

York University
1. Browse to https://currentstudents.yorku.ca/student-personal-information
2. Select Student Name Change Request Form under Your Official name
3. Submit the form to request the name change
How to Update your Official Name

Link to this guide

Please follow the steps, or review the attached guides, to choose your seminar (or elective):

StepsGuides and Resources
1. Browse to https://my.continue.yorku.ca/portal/student
2. Sign in to the Student Portal
3. Select the My Programs menu option
4. At the pre-arranged date for elective selection, you will be able to select Choose Electives
5. Set you order of preference for the available electives
How to Choose your Seminar (PDF)

Link to this guide

Please follow the steps, or review the attached guides, to sign up for a conversation partner session:

StepsGuides and Resources
1. Browse to https://my.continue.yorku.ca/portal/student
2. Sign in to the Student Portal
3. Select the Conversation Partner Signup menu option
4. Select one of the upcoming and available conversation sessions
5. Select Sign Up
How to Signup for a Conversation Partner Session (PDF)

Link to this guide

Please follow the steps, or review the attached guides, to view or download your T2202 tuition tax receipt:

StepsGuides and Resources
School of Continuing Studies 
1. Browse to https://my.continue.yorku.ca/portal/student
2. Sign in to the Student Portal
3. Select the Tax Receipts menu option
4. Scroll to the bottom of the page and select the Download button next to one of the available forms

Chartered Business Valuation 
1. Browse to https://continue.yorku.ca/login/cicbv
2. Select the link to sign in with your CBV username and password
3. Sign in with your CBV username and password, if prompted
4. Select the Tax Receipts menu option
5. Scroll to the bottom of the page and select the Download button next to one of the available forms
Tax Receipts Information and FAQ – School of Continuing Studies

Link to this guide

Please follow the steps, or review the attached guides, to request an official grade report or certificate:

StepsGuides and Resources
1. Browse to https://my.continue.yorku.ca/portal/student
2. Sign in to the Student Portal
3. Select Grade Report
4. Select to order a grade report or certificate from the menu
5. Fill out the required fields in the ordering form
6. Submit payment to complete the order
How to Request Official Documents (PDF)

Link to this guide

Staff and Instructors

Please follow the steps, or review the attached guides, to sign in to the Instructor Portal:

StepsGuides and Resources
1. Browse to https://my.continue.yorku.ca/portal/instructor
2. Enter your assigned username (e.g. T000703, myusername)
3. Sign in with your Destiny password (distinct from Passport York)
Request a Password Reset

Link to this guide