Elderly man in chair listening to couple

Certificate in Dispute Resolution

Certificate in Dispute Resolution

Help people move forward

No upcoming enrolments

Get in touch with a Continuing Studies Advisor for more information about this program.


COVID-19 Updates and changes to program delivery. More information >

Gain the knowledge, methods and emotional intelligence to facilitate fair and ethical dispute outcomes.

What is Dispute Resolution?

Dispute Resolution refers to the strategies and skills used to mediate disputes, generally outside of traditional litigation. The field of dispute resolution encompasses a number of processes, including mediation, negotiation, arbitration, and a number of hybrids of these methods. These interventions have emerged as efficient and cost-effective alternatives to the legal system for resolving conflicts.

What you will learn

The Certificate in Dispute Resolution will equip you to understand and mediate a variety of disputes. You will be exposed to several dispute resolution methods and the skills that a mediator brings to the process. The program will enable you to study the academic theory of dispute resolution, and will apply that theory to the development of practical mediation skills, which will assist you in the achievement of fair, balanced, and ethical dispute outcomes.

Program Benefits

You will engage in experiential learning opportunities that include role-plays, mock mediation sessions and other interactive teaching methods taught by experienced instructors who are leaders in their field. Through our cohort model, you will advance through the program with the same set of classmates, allowing you to build a supportive community of practice and establish your network of dispute resolution professionals.

You will also meet the training requirements for membership with the Alternative Dispute Resolution Institute of Ontario (ADRIO). In this program, you will take the first step towards becoming a professional mediator or improving your mediation practice.


Qualified Mediator (Q.Med) designation
Recognized by the ADR Institute of Ontario.

Career Potential

Professional Associations

This Certificate program is designed to meet the education requirements for the Qualified Mediator (Q.Med) designation from the ADR Institute of Ontario. For more information on this, and other, designations, please visit:

While it is not mandatory to pursue professional licensing upon the conclusion of the Certificate, the Q.Med designation is highly recommended for students who intend to practice as professional mediators.

Get hired for jobs like:

Labour Relations Specialist
Human Resources Manager

Who should take this program?

If you regularly encounter disputes or are required to mediate as part of your professional role, the Certificate in Dispute Resolution could be ideal for you.

Enrolment Requirements

The Certificate in Dispute Resolution is a direct registration program and no application process is required. However, if you intend to pursue the Q.Med designation, there are additional requirements set forth by ADRIO. Please consult the ADRIO website for details.

Requirements for the Q.Med include that you must possess an undergraduate degree; or a minimum of 2 years’ experience in utilizing dispute resolution skills or techniques in paid or volunteer work.

Please be advised that it is the students’ responsibility to comprehensively review and fulfill ADRIO requirements for the Q.Med designation.


An undergraduate degree; or
A minimum of 2 years’ experience in utilizing dispute resolution skills or techniques in paid or volunteer work; or
Special approval by the Program Manager.



No upcoming enrolments. Contact us for more information.

Policies & More Information

Technology Requirements for Remote/Online Courses

Please review the technology and software requirements you will need to access our courses remotely.

Contact Us

Ask us anything about this program and we’ll get back to you within 2 business days.