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Certificate in Dispute Resolution

Certificate in Dispute Resolution

Advanced skills to help people move forward

The Summer 2023 schedule will be posted soon.

Please contact us as continue@yorku.ca for more information about this program offering.


COVID-19 Updates and changes to program delivery. More information >

Develop the knowledge, methods and emotional intelligence to achieve fair and ethical dispute outcomes

What you will learn

In this part-time Certificate in Dispute Resolution, you’ll cover fundamental theory and methodology across relational dispute resolution. This program will prepare you to:

  • Gain the skills and knowledge to mediate a variety of disputes
  • Learn various dispute resolution methods and skills
  • Explore the academic theory of dispute resolution and apply that theory to the development of practical mediation skills
  • Facilitate fair, balanced, and ethical dispute outcomes

Program Benefits

  • Engage in experiential learning opportunities, including role-plays, mock mediation sessions, and other interactive teaching methods
  • Learn from experienced instructors who are leaders in their field
  • Advance through the program with the same set of classmates and build a network of dispute resolution professionals
  • Meet the training requirements for membership with the Alternative Dispute Resolution Institute of Ontario (ADRIO)

Qualified Mediator (Q.Med) designation
Recognized by the ADR Institute of Ontario.

Career Potential

Professional Associations

This Certificate program is designed to meet the education requirements for the Qualified Mediator (Q.Med) designation from the ADR Institute of Ontario. For more information on this, and other, designations, please visit:

Get hired for jobs like:
  • Labour Relations Specialist
  • Human Resources Manager
  • Mediator

Who should take this program?

If you regularly encounter disputes or are required to mediate as part of your professional role, the Certificate in Dispute Resolution could be ideal for you.

Enrolment Requirements

The Certificate in Dispute Resolution is a direct registration program and no application process is required. However, if you intend to pursue the Q.Med designation, there are additional requirements set forth by ADRIO. Please consult the ADRIO website for details.

Requirements for the Q.Med include that you must possess an undergraduate degree; or a minimum of 2 years’ experience in utilizing dispute resolution skills or techniques in paid or volunteer work.

Please be advised that it is the students’ responsibility to comprehensively review and fulfill ADRIO requirements for the Q.Med designation.


An undergraduate degree; or
A minimum of 2 years’ experience in utilizing dispute resolution skills or techniques in paid or volunteer work; or
Special approval by the Program Manager.



Marc Bhalla

Pramila Javaheri

Advisory Council


Bruce Ally

Colm Brannigan

William Cornet Advisory Council Dispute Resolution

William Cornet


Brenda Hooper

Pramila Javaheri

Nalini Jugnundan

Michael McCrory


Michael Maynard

Elton Simoes Dispute Resolution Advisory Council

Elton Simoes

No upcoming enrolments. Contact us for more information.

Policies & More Information

Technology Requirements for Remote/Online Courses

Please review the technology and software requirements you will need to access our courses remotely.

Contact Us

Ask us anything about this program and we’ll get back to you within 2 business days.