Gain the knowledge, methods and emotional intelligence to facilitate fair and ethical dispute outcomes.

What is Dispute Resolution?

Dispute Resolution refers to the strategies and skills used to mediate disputes, generally outside of traditional litigation. The field of dispute resolution encompasses a number of processes, including mediation, negotiation, arbitration, and a number of hybrids of these methods. These interventions have emerged as efficient and cost-effective alternatives to the legal system for resolving conflicts.

What you will learn

The Certificate in Dispute Resolution will equip you to understand and mediate a variety of disputes. You will be exposed to several dispute resolution methods and the skills that a mediator brings to the process. The program will enable you to study the academic theory of dispute resolution, and will apply that theory to the development of practical mediation skills, which will assist you in the achievement of fair, balanced, and ethical dispute outcomes.

Program Benefits

You will engage in experiential learning opportunities that include role-plays, mock mediation sessions and other interactive teaching methods taught by experienced instructors who are leaders in their field. Through our cohort model, you will advance through the program with the same set of classmates, allowing you to build a supportive community of practice and establish your network of dispute resolution professionals.

You will also meet the training requirements for membership with the Alternative Dispute Resolution Institute of Ontario (ADRIO). In this program, you will take the first step towards becoming a professional mediator or improving your mediation practice.