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Nurture customer relationships, drive growth
Dates
Fall 2024
-
Delivery Format
Blended Intensive
(Online + Live Online Classes)
Program Type
Part-time
Tuition
$2,499 (Domestic)
Dates
Winter 2025
-
Delivery Format
Blended Intensive
(Online + Live Online Classes)
Program Type
Part-time
Tuition
$2,499 (Domestic)
You will develop the business acumen, problem-solving and communication skills to strengthen the relationship between an organization and its customers. You’ll learn from industry expert instructors who bring real-world context to every course. You will also:
The Intensive format of this program is eligible for OSAP funding. See OSAP Application Details.
Over the last ten years, more and more organizations and start-ups are placing significant emphasis on engaging and retaining customers. With this change in their business, the new role of customer success manager has quickly emerged as an essential position to maximize the value of purchases and gain new business.
After completing this certificate and gaining your new skill set, you will have the knowledge, practical experience and confidence to grow a sustainable and successful career in this in-demand profession.
This is a direct registration program. No application process is required — enrol in the session of your choice to get started.
Ask us anything about this program and we’ll get back to you within 2 business days.
Your journey to success begins with us. Learn how to apply today. If you have any questions, we're here to help guide you every step of the way.