Event, Webinar
Analyze, streamline and automate business processes for efficiency, growth and sustainable impact.
The part-time, 3-course Certificate in Business Process Improvement equips you with the frameworks, tools and mindset needed to drive meaningful change in organizations. Offered in blended online formats over 6 months or an accelerated 11-week intensive, this program—built by industry practitioners—provides hands-on learning in:
- Implementing the DMAIC framework, root cause analysis and performance monitoring
- Applying ISO/QMS standards and SIPOC mapping to real business scenarios
- Designing automation solutions using low-code/no-code, green BPI, Adaptive Process Delivery and Automated Process Discovery
- Leading change with structured project and stakeholder management
Learn from Experts. Collaborate with Peers. Drive Process Change.
This program enables you to:
- Engage with instructors who are experts in the business process improvement field
- Work in peer cohorts to tackle a simulated BPI project helping a mock business that is struggling with inefficiencies, manual processes and limited adoption of technology
- Build a polished portfolio of process maps, improvement proposals, automation strategies and change plans
- Gain a credential aligned with the current demand for automation-savvy BPI professionals
The Intensive format of this program is eligible for OSAP funding. See OSAP Application Details.
Learn to Lead Change and Improve Business Processes
Instructor Craig Stanley from York University’s School of Continuing Studies, Business Process Improvement Certificate, explains how mastering process improvement can help you become a more effective leader and problem-solver.
