Certificate in Customer Success Management — Live Information Session
December 13 @ 12:00 pm - 1:00 pm EST
Over the last ten years, organizations and start-ups have placed significant emphasis on engaging and retaining customers. With this change in their business, the new role of customer success manager has quickly emerged as an essential position to maximize the value of purchases and gain new business.
Join Program Manager Anne-Marie Taylor and Instructor and Course Developer Lee Hockin for a discussion about the Certificate in Customer Success Management and how it can help you invest in your potential and career-building goals.
Anne-Marie will provide an overview of the program, including information on learning outcomes, instructors, fees and enrolment. You will also hear from Instructor Lee Hockin who will discuss the current landscape of customer success management and how the program will allow you to develop the practical, real-world skills you need to pursue a career in this field.