Solving a problem in a business meeting

Post-Graduate Certificate in Business Administration

Advance your career by studying the fundamentals of business.


What do most successful managers, whether they work for start-ups, established corporations, or non-profit organizations have in common? A solid foundation in business. Whether you’re looking to build on existing experience or gain entirely new professional skills, our Post-Graduate Certificate in Business Administration is the perfect tool to prepare you for exciting opportunities in your field.

The program will teach you how to make strategic marketing decisions, effectively manage projects, and increase productivity. You will also study current economic, social, and environmental business trends. Designed in consultation with senior industry executives, thought leaders, and prominent York University academics, the Certificate will equip you with relevant and in-demand knowledge and all course content will be immediately applicable to your current (or future) role.

Prepare today for a management role tomorrow.

Today’s business leaders require even more than foundational business knowledge. For example, many top employers believe that emotional intelligence, critical thinking, and communication are equally important skills to have. Professionals who master these key competencies routinely receive the best job offers and promotions throughout their careers.

Our Post-Graduate Certificate in Business Administration will deepen your understanding of interconnected business functions while simultaneously sharpening your critical thinking, communication, and management skills. The program culminates with a unique final capstone course where you will apply your knowledge to real-world business challenges.


“This certificate program is the perfect way for someone to learn fundamental business administration skills and combine it with work experience. It is great for professionals who are new or are aspiring to be in a management role and would like to learn core business functions.”

Mayor VaughanMaurizio Bevilacqua – Mayor of Vaughan, former MP and Minister of State for Finance. Advisory Council Member for the Post-Grad Certificate in Business Administration.


Program delivery

The entire program can be completed in just eight months, which is considerably quicker than comparable certificates. You will also benefit from studying alongside a network of peers who are completing the program on the same schedule.

“I have had a good appreciation for the program. It was quite rewarding because I got to learn a lot about the world of business within a very short time frame. Our instructor, Mark Carbonelli, made the program very engaging, interesting and educative.”

Yaa Serwaah Owusu-Adansi, 2016 Post-Graduate Certificate in Business Administration Student

Who should take this program?

  • College or university graduates in fields outside of business who are looking to add a specialization to their resume
  • Early career professionals and new/aspiring managers
  • Professionals who want to develop foundational business administration skills
  • Professionals interested in future leadership roles within their organization
  • International students interested in gaining a Canadian perspective on business administration or management

“As someone with an artistic background who has leveraged that creativity into a successful business, I cannot stress enough the importance of having fundamental business knowledge in order to turn artistic endeavours into business realities, to make a living.”

Dan layer mask
Dan Banko, Creative Director, Banko Media


In-class, full-time: Earn your post-graduate certificate in just 8 months by studying full-time on campus in our accelerated program.

This full-time post-graduate certificate program will prepare you for a successful career in business and future managerial roles in just 8 months while helping you successfully balance your professional and personal responsibilities.



Introduction to Business

Examine the external context of business and the challenges of managing in the Canadian business environment. Explore the external context of business considering economic, competitive, labour, technological, societal, global, and political issues. Gain insight into current challenges and opportunities that play a dramatic role in the business landscape and affect business strategy.

Exploring the Functions of Business

Examine the functional areas of business through a critical discourse about management, its sub-disciplines, and the current issues and future challenges it faces. Compare classic management articles with writings from alternative or contradictory perspectives. Examine current news stories to illustrate and assess the practical relevance of each of the management ideas presented. Develop, articulate, and support your own thinking in relation to contemporary business issues.

Business Communications

Develop transferable skills that can be applied to a variety of roles in business. Develop key business/management skills that are required of business professionals and prepare for the business and professional environment in Canada through theoretical instruction, practical case analyses, interactive and team-based exercises, as well as oral and written assignments. Develop strong critical thinking skills, business acumen, oral and written communication skills (including presentation skills), negotiation and influencing skills, and data and numeracy skills, and much more.

Accounting – Analysis & the Use of Financial Information

Explore basic concepts in financial accounting, managerial accounting and their interrelationships to duties and responsibilities of a manager. Gain a critical overview of the accounting process and a broad, conceptual understanding of the role of accounting in modern society. You will study financial statements prepared for external audiences and how those statements contribute to financial decisions and capital markets; and, internal reports that affect managers’ day-to-day decisions.

Marketing Fundamentals

Examine fundamentals of marketing theory, concepts and management as applied to marketing’s strategic role in meeting customer needs, including product (goods and services), price, promotion, distribution, consumer, segmentation, positioning, ethics, and research to prepare to create a marketing plan.

Human Resources Management

This course introduces you to the basic principles and concepts of human resources management, and provides a context for the challenges facing HR managers in contemporary Canadian organizations. You are given opportunities to identify organizational problems, and to prescribe and implement corrective actions.

Introduction to Project Management

Examine the theory and practice of project management with a problem-solving approach to planning, budgeting, implementing and completing small and large-scale projects. Gain a strong working knowledge of project management fundamentals and be able to use this knowledge to positively impact workplace projects.

Applied Capstone Course

The purpose of the capstone course is to create an opportunity for you to make connections between the various topics in the program; to analyze, synthesize, and apply the knowledge gained throughout the program to real-world business cases.

Domestic Students

Canadian Students

This unique post-degree program provides the educational experience that upper-year undergraduate students enjoy with an exposure to a multi-cultural environment that only York University can provide. Graduates of this program will be uniquely positioned to thrive in Toronto’s diverse workplaces — a critical asset for global companies.

Develop a rich professional network that includes global and local peers and instructors with significant industry experience. As a pioneer in professional education, York has the expertise to offer you a vibrant, meaningful post-degree experience. You’ll graduate work-ready and promotable in Canada’s largest labour market.

Courses are offered at our vibrant Keele campus conveniently located near several 400-series highways and accessible by the TTC, GO, York Region, Brampton, and Viva transit systems. Please view our interactive map for more information on the campus including parking and amenities.

International Students

International Students

York University’s Post-Graduate Certificate in Business Administration is absolutely unique in Canada. This program provides the educational experience that Canadian upper-year undergraduate students enjoy with the academic language supports needed for success. As a leader in academic English education, York has the expertise to offer you a vibrant, meaningful post-degree experience.

Unlike other Canadian business certificates that only offer classes in the evening and on weekends, York offers a full-time schedule. Despite the accelerated format of the full-time program, the course scheduling provides opportunities for students to study and work outside the class schedule.

Graduates of this program will be uniquely positioned to thrive in vibrant multi-cultural workplaces. Develop a rich professional network of local students, international peers, and Canadian instructors with significant industry experience. You’ll graduate work-ready and promotable.

Courses are offered at our vibrant Toronto campus. While everything students require can be found on our safe and welcoming campus, convenient transit and highway access helps you enjoy all that the Toronto, Canada, area has to offer.


Mark Carbonelli, BA (Hons), MIR, MBA

Mark-CarbonelliMark Carbonelli is the Chief Human Resources Officer at Dentalcorp Canada. Previously he was the Vice President, Human Resources Services for Walmart Canada Corporation where he was accountable for the design, development and delivery of HR programs that support the acquisition and engagement of key talent required to operate the business and achieve the strategic objectives of the company. Mark has been in the retail industry his entire HR career with experience spanning across various HR disciplines including compensation, benefits, HR systems and analytics, generalist work, consulting and labour relations. Mark holds a Bachelor of Arts (Economics), Master of Business (MBA) and Master of Industrial Relations (MIR) degrees and is a graduate of York University, the University of Toronto and the London School of Economics.

Natalie Guriel, BA, MMPA, C.Mgr

Natalie GurielNatalie Guriel is a professor of management at York University. Natalie holds a master’s degree in management and professional accounting from the Joseph L. Rotman School of Management, University of Toronto, and an honours BA in political science from the University of Toronto. Her professional designations include the Certified in Management, Professional Manager, and Chartered Manager designations from the Canadian Institute of Management. Natalie has enjoyed teaching business management courses for over 10 years. She has also taught undergraduate and graduate business courses at several other universities across Canada. Courses taught include Foundations in Management, Accounting Theory, Financial Accounting II, Management Accounting, Advanced Management Accounting, Taxation and Introduction to Administrative Studies. She has received recognition for her teaching excellence and for her contributions to curriculum development. Previous to her academic career, Natalie worked as a taxation and accounting specialist in a variety of management-related roles in the software, retail, and service industries. She is a member of the Canadian Institute of Management as well as the Academy of Management in the United States.

Diana Kawarsky, BA(Hons), MA, CCP

Diana Kawarsky is the president of The Soft Skills Group Inc., a boutique training and development consulting firm based in Toronto. She has nearly 20 years of experience in delivery, design and consulting with Fortune 500 companies, universities and colleges. Diana has worked with organizations in many industries – including finance, telecommunications, health care, manufacturing, transportation, natural resources, not-for-profit, governments, and crown corporations. She has designed learning experiences for more than 18,000 adult learners including senior executives. She is skilled in relationship building and establishing trust with her client partners. Diana is an expert in aligning training with the values, academic targets, fiscal responsibilities, and managerial direction of universities, colleges, and corporations. An energetic, results-oriented professional, Diana takes great pride in influencing the human side of business. She is intuitive with a passion for helping individuals, teams,  and organizations perform. Diana has studied at the University of Toronto, Simon Fraser University, and Athabasca University, specializing in adult learning, human systems, organizational development and business management. She is a Certified Coaching Practitioner and certified in profiling tools including the MBTI®, Certified Emotional Intelligence Quotient (EQ-i), True Colors®, and Life Skills.

Maina Levin, BASc, MASc, CRSP, LSSBB

Maina LevinMaina Levin is an accomplished project lead, operational excellence and organizational risk management professional with over 18 years of experience in the manufacturing sector, pharmaceuticals, consulting, service sector and post-secondary education sector.  Maina brings to this program her passion for the disciplined approach to project management, practical examples and insightful case studies that help to integrate the course material with relevant and practical real world application of the classroom knowledge. As a senior process improvement lead, currently working at Ontario Teacher’s Pension Fund, Maina manages large- scale transformational projects and works with the executive team to leverage the disciplines of Lean Six Sigma and Project Management. Maina’s work in both process and project management brings a unique perspective on how project management relates to business administration. She brings expertise in implementing strategic plans by executing projects, directing change management efforts by having led multi-functional teams to launch new operating equipment, manage building decommissioning, design and execute organizational restructuring, develop software and design a data collection interface. Maina is a Ryerson University graduate with a Bachelor’s of Applied Science in occupational health and safety and a Masters of Applied Science in environmental management.  She is a Certified Health and Safety Professional and a Lean Six Sigma Black Belt. Maina’s passion is to share knowledge and empower her students to feel confident in applying project management and process improvement thinking in achieving operational results and growing professionally in their careers.

Lisa Violo, BCom(Hons), MBA, CTDP, CHRL

Lisa VioloLisa Violo is an independent Business Consultant and Coach whose varied clients have included WIND Mobile and the Real Estate Council of Ontario (RECO). Lisa’s consulting work focuses on marketing and human resources services includes leveraging social media for branding, designing and facilitating training & development initiatives and much more. Prior to becoming a consultant, Lisa’s professional career included various marketing and sales roles within organizations including McMaster University, PepsiCo and Research in Motion (now BlackBerry). Lisa has been teaching at York University in Marketing & Human Resources since 2008. In 2014, Lisa was awarded the Dean’s Award for Excellence in Teaching in the contract faculty category for her excellent rapport with students and her extensive use of experiential learning in the classroom. Lisa earned an Honours Bachelor of Commerce from McMaster University, a Master of Business Administration (MBA) from Brock University, a Masters Certificate in Adult Training and Development from the Schulich School of Business Executive Education Centre. She also holds the Certified Training and Development Professional (CTDP) designation from the Institute for Performance and Learning and the Certified Human Resource Leader (CHRL) designation from the Human Resources Professional Association.

Tim D’Souza, BA, CPA, MBA

Tim D’Souza has over 20 years of consulting, finance and leadership experience serving a wide range of clients and industries.  He has worked in the non-profit world, helping international non-governmental organizations improve their planning, reporting and execution.  He also has experience working for a leading, global IT company assisting the firm improve marketing strategy, execution and internal sales operations. Tim led the internal consulting group at a mid-sized specialty retail chain, helping the organization identify cost savings and revenue-enhancement opportunities.  Tim currently works as the Director of Strategic Initiatives for a key business unit of a large, market leading Canadian insurance company.  In this capacity, Tim oversees the design, implementation and monitoring of special projects that aim to grow revenue or lower expenses.  Tim completed his undergraduate degree at the University of Toronto and holds an Honour’s BA in political science.  Tim also holds a master’s degree in international economic development and political science from the University of Guelph and an MBA from Yale University. Tim is also a designated accountant holding the CPA, CMA designation, and having completed the Executive CMA Program in 2014. Tim teaches at several post-secondary institutions. In addition to his work with York, Tim serves as a course facilitator for CPA Ontario.

Transfer Credits

You may be eligible to receive transfer credit if you have taken business courses at another Canadian university.

Transfer credit must meet basic conditions, are subject to approval by the Program Manager, and requests must be supported by documentation.

This is a cohort program with the same group of students travelling through each consecutive course at the same time as a learning community. This is also an integrated program, whereby each new course topic builds upon the previous one. For these reasons, a maximum of one (1) equivalent course taken at another institution may be transferred into this program.

Conditions for transfer of credit

  • course must have been taken from an accredited Canadian academic institution and noted on an official transcript with a grade of 70% or higher
  • course must have been completed within the past ten (10) years from the date of application
  • course you are transferring must align with one of the following topics:
    • Introduction to Business
    • Exploring the Functions of Business
    • Introduction to Accounting
    • Introduction to Project Management
    • Human Resources Management
    • Introduction to Marketing
  • course must have had a minimum of 36 contact hours

Submission requirements

The following is required in an electronic submission in order to assess a transfer of credit:

  • send an email to the Program Manager noting the topic you wish to transfer, and when and where you completed the course
  • include an official transcript, demonstrating your completion of the course and your final grade
  • also include a full course outline (course name, description, learning objectives, assessment criteria, content topics covered, and number of hours)

Assessments may take up to four (4) weeks to process from the time of receipt.


To be admitted to the Post-Graduate Certificate in Business Administration, applicants must have

  • a baccalaureate degree with a minimum of a C/60% average or a Canadian college diploma with a B/70% average (or equivalent)
  • official transcripts (international students: please provide original English translated copy of university degree and transcripts.)
  • completed online application form
  • proof of language proficiency (international students only)


IELTS TOEFL Paper TOEFL Computer TOEFL Internet TOEIC Cambridge ESOL
6.5 575 232 83 720 CAE – C

There is an application fee of $79 payable upon submission of your application for the full-time program.

You will be notified directly if additional information or documentation is required.

Language Proficiency

An IELTS score of 6.5 (or equivalent) is required to be admitted in this program.

IELTS TOEFL Paper TOEFL Computer TOEFL Internet TOEIC Cambridge ESOL
6.5 575 232 83 720 CAE – C

If your IELTS score is 6.0 or lower, please contact the English Language Institute at or on +1 416 736 5353


Have you recently graduated from a non-business field and are looking to differentiate yourself for new and exciting job opportunities in business?

Careers in areas such as:

  • Marketing
  • Sales
  • Administration
  • Operations

Or, are you looking to broaden your professional working knowledge to become a T-shaped professional? No matter what field your educational background is in, graduating from our Post-Graduate Certificate in Business Administration will help you develop the skillset to work more effectively on a cross functional team – leading to more job advancement opportunities.

Graduates of our Post-Graduate Certificate in Business Administration meet the educational requirements to obtain the Certified In Management (CIM) designation from the Canadian Institute of Management.*


Specialized university degree (in psychology, English, nursing, etc.)


Post-Graduate Certificate in Business Administration

Prepares you for


Front line/management roles in your field
A more well-rounded career, working cross-functionally

*Please note there are additional requirements in addition to the Post-Graduate Certificate in Business Administration that are needed for the CIM designation. It is the student’s responsibility to ensure that these are met.

Advisory Council

Business Administration Advisory Council

Senior executives from many of Toronto’s leading organizations help us ensure our graduates have the skills and knowledge that employers value most, including the following:

  • Gary Spraakman, Faculty of Liberal Arts & Professional Studies, York University
  • Stephen Gaskin, Senior VP Ontario Region, Scotiabank
  • Maurizio Bevilacqua, Mayor, City of Vaughan
  • Anthony Dale, President and CEO, Ontario Hospital Association
  • Bal Sahjpaul, Senior Director E-commerce, Acklands-Grainger
  • Roberta Wilton, Chief Executive, The Dunfield Group
  • Greg Hewitt, Chief Executive Officer, DHL Express USA
  • Rose Cammareri, Executive Vice President, Retail Distribution, AGF
  • Faith Tull, Senior Vice President, Human Resources, Randstad Canada




Our Post-Graduate Certificate in Business Administration is offered in a full-time, in-class format.


  • Classes meet daily (Monday–Friday) from 9am–1pm.
  • Class size will range from 25–50 students, with a mix of domestic and international students.
  • All classes are held at the main campus of York University at Keele and Steeles.
  • You should expect ten hours of reading per week in addition to assignments and test preparation.

How do I get my certificate and graduate?

The School of Continuing Studies has a student record review process of students that have completed courses in the previous semester. Students who have successfully completed all the program requirements are eligible to graduate. Students are not required to formally apply to graduate.

Students will have their course grades reviewed by the Program Manager as they approach the end of the program. Students should expect to receive their Certificates in October/November by mail.

Library privileges

Students enrolled in all of our Certificate programs have access to the York University Library. The School of Continuing Studies will provide you with the library application form.

How do I get the books and reading materials, and how much will they cost?

It is wise to budget approximately $150 — $200 per course. All the books and reading materials will be available at the York University bookstore. You can also order your books online at

If you would like to visit the bookstore in person, store hours are as follows:

Monday & Tuesday 9am–7pm
Wednesday–Friday 9am–5pm

Open Saturday for the month of September.

CLOSED Saturday & Sunday.

What does it mean to be in a cohort?

Students in a cohort travel together through the program, learn through shared experiences as a group, and complete courses in a designated sequence.

The cohort model provides an opportunity to network and build professional relationships that may extend beyond the program. Therefore, the courses cannot be taken at your own pace.

Where can I obtain information about my classroom?

Two weeks before the start of the program, you will receive a letter via email containing all necessary program information including:

  • Program Schedule of Dates and Times
  • Classroom location
  • York University policies and procedures
  • Information on how to access the library at York University
  • School of Continuing Studies contact information


 Marina DeBona, Program Manager for the Post-Graduate Certificate in Business Administration at the School of Continuing Studies at York University talks about the Business program and how it is designed to create leaders for today’s business world, even if you do not come from a business background.


A Post-Degree Certificate in Business Administration is well worth the investment, both for career prospecting and career satisfaction. Please review the tuition requirements below, especially if you’re an international student.

  • Full-time program tuition for domestic students: $6,392 (HST exempt)
  • Full-time program tuition for international students: $14,400 (HST exempt)
  • Part-time online program for both domestic and international students: $5,800 (HST exempt)

Instalment Plan Policy

The School of Continuing Studies allows students in certificate programs the option of paying in two or more installments. You must pay the initial payment as stated below and then make any number of online payments that you choose, provided you pay the entire balance before the stated due date. Students opting for the installment plan will also be charged a one-time, non-refundable administrative fee of $125 that is due at the time of registration. The following are the details of the instalment plan policy according to the full-time Post-Graduate Certificate in Business Administration:

  • Domestic Students– The first payment of 50% of the tuition fee is due upon registration, with the balance due before the first day of the first course.
  • International Students – The first payment of $4,999 is due upon registration, with the remaining balance due before the first day of the first course.
  • Customized payment plans may be available to align to employer policies but are not available for individuals. For further information please contact the Registrations Coordinator at 416-736-5616.
  • A student that fails to make instalment payments as required will not be permitted to continue in the program.

Application procedure

To apply for the full-time Post-Graduate Certificate in Business Administration, submit a completed application package online. Review the detailed admission requirements to understand what’s required. The application package must include the following items:

  • Completed application form
  • Official transcripts
  • Proof of English Proficiency (for international students only)
  • $79 application fee (non-refundable)

Applications will be reviewed when all required documentation is received. Applicants will be notified directly if additional information or documentation is required.

We highly recommend that international students submit their application early to allow sufficient time to obtaining a visa.

Transfer credit

You may be eligible to transfer a maximum of one equivalent course credit from other institutions and receive advanced standing. Transfer Credit requests can be forwarded to the Program Manager for approval via email at, or in writing to: School of Continuing Studies, Attention Post-Degree Certificate in Business Administration Program Manager 4700 Keele Street – Room 116 Atkinson Toronto, Ontario M3J 1P3. For both the full-time and online program, prospective students are permitted to transfer one course with approval of the Program Manager (discounted based on cost of course). Approved courses for advanced standing must meet the following criteria:

  1. There must be a 90% overlap in content and curriculum, and the same number of hours as the courses offered in the School of Continuing Studies program.
  2. The courses must be at the university level (from an accredited academic institution) with a grade of B or better. College equivalents will be considered.
  3. All submissions must be sent in writing to the Program Manager along with
  • an official transcript outlining the course completed
  • the contact hours
  • the final grade
  • the official transcript (sealed)

Full course outlines must also be submitted that contain

  • the full course description
  • learning objectives
  • assessment and reading materials
  • weekly content covered

Please note that incomplete packages cannot be reviewed.

What if I miss an exam?

You should be making every effort to meet York University’s General Academic Regulations, as well as each of your courses’ requirements. This includes attendance, assignments, and tests/exams. We understand, however, that unforeseen circumstances arise that may force you to miss an exam. If that’s the case, you must contact your instructor before the scheduled exam date by email. Please include your full name, student number, and the reason for your absence in the message. You must also provide valid documentation (i.e., a doctor’s note, death certificate, court/legal documentation, etc.) immediately following your return before alternative arrangements can be made. Please note that valid documentation has to be applicable to the assessment date.

What if I miss a class?

If possible, please contact your instructor before the class. In your message, be sure to include your full name, student number, and the reason for your absence. You’ll then be required to make arrangements with your instructor to make up the missed hours. Normally, the instructor will assign you a short assignment based on the readings of the class missed.

Class cancellations due to instructor absence

Like our students, York University instructors work hard to make it to every class on time. However, should he or she be forced to cancel your class due to an absence, you will be notified via email as soon as possible by the School of Continuing Studies. Instructor absences will also be posted on the course website on the Moodle learning management system in the course announcements section. Upon the instructor’s return to class, make-up class details will be discussed.

Electronic devices

Students can use laptops and other electronic devices during class. Out of respect for your instructor and fellow classmates, please reserve the use of electronic equipment during class time for academic purposes. Instructors reserve the right to ask students to leave the classroom if they do not comply with this practice.

Recording devices

Students are not permitted to record lectures or take pictures without the consent of instructors and/or fellow students. We ask that students not post course content on external websites. Students who are registered with Accessibility Services and have accommodations approved for recording lectures are permitted to do so with the instructor’s knowledge.

Academic concerns during a course

If you have a concern regarding an assignment, midterm exam, etc., you should first meet with the instructor to discuss the situation. If you are not satisfied with the outcome, only then should you contact the Program Manager.

Final examination procedures

In-class program

Final examinations are held typically on the last day of the course (during scheduled class time) in the full-time program, and on the last Sunday of each course in the part-time online program (if applicable for a particular course). Online exams will be proctored using an online proctoring service, which requires a webcam and high-speed Internet connection. Remember, if you do not attend an exam without prior notification and valid documents, you will receive a grade of zero (0%). The following rules apply to all testing situations:

  • Photo ID is required and must be displayed during the exam.
  • Backpacks, purses, wallets, etc., must be placed in a location designated by the proctor.
  • Students may not turn over and begin the exam until the proctor directs them to do so.
  • Students are not permitted to talk after the exam has started, except to the proctor.
  • Students may not leave in the first 30 minutes of an exam.
  • Students may not enter the exam room after 30 minutes, or after any student has exited the exam room.
  • The proctor has the authority to assign seats.
  • No unauthorized software is permitted in computer exams.
  • All personal electronic devices must be turned off and placed away from the student.
  • Mathematical calculators are allowed, if needed.
  • Should a student need to leave the room during the exam for a washroom break, they may be accompanied. The proctor will ensure the elapsed time is reasonable. No other student will be permitted to leave the class until the previous student returns.

Accommodations will be made for students with disabilities, as determined by SCS. Please contact the Program Manager for more information regarding accommodations.

Alternate Examination Dates/Special Accommodation

Remember, it is your responsibility to contact the Program Manager to discuss accommodations* and procedures related to alternative examinations, or your course instructor in cases of missed coursework, within 48 hours of the originally scheduled test/exam. Unfortunately, failure to do so will result in a grade of zero (0) on the coursework/exam, and no further consideration will be granted.

Note: Supporting documentation will be required, but will not ensure approval of accommodation(s).

The School of Continuing Studies works in partnership with York University’s Counselling & Disability Services and the Office of the Registrar to support alternate exam and test accommodation services for students with disabilities at the Keele campus. Please submit any Alternate Exam and test requests at least three (3) weeks in advance of the scheduled test dates. Requesting an Alternate Exam or answers to frequently asked questions can be found at Academic Accommodation, School of Continuing Studies

Academic Disputes, Resolution and Appeal Policy

Students with sufficient academic grounds may request that a final grade or an assignment in a course be reappraised. To start the process, please complete a reappraisal form. Next, contact the Program Manager to discuss the grade received, and to request a re-review of a specific submission. He or she will select an appropriate instructor to look at the work in question, and will maintain anonymity of both the student and the reappraiser. Please note that a request for a grade reappraisal may result in the original grade being raised, lowered, or confirmed. Non-academic grounds are not relevant for grade reappraisals.

Help make our courses better

Student evaluations of both courses and instructors are an invaluable tool that we use to modify our programs based on your feedback, and we ask all students to participate in these anonymous evaluations either in-class or online.

How do I view my grades online?

You can access the student portal on our main website landing page at this link: Student Portal. You will need your student ID as well as your password to access the portal. Once final grades are submitted to the School of Continuing Studies office and approved, they will appear on your personal student record. The School of Continuing Studies does not provide official grade letters. If you require a letter confirming your attendance in the Program, please contact our Registration Coordinator at


Grade Grade Point Per Cent Range Description
A+ 9 90-100 Exceptional
A 8 80-89 Excellent
B+ 7 75-79 Very Good
B 6 70-74 Good
C+ 5 65-69 Competent
C 4 60-64 Fairly Competent
D+ 3 55-59 Passing
D 2 50-54 Marginally Passing
E 1 (marginally below 50%) Marginally Failing
F 0 (below 50%) Failing

Definitions of Grading Descriptions

  • A+ Exceptional. Thorough knowledge of concepts and/or techniques and exceptional skill or great originality in the use of those concepts/techniques in satisfying the requirements of an assignment or course.
  • A Excellent. Thorough knowledge of concepts and/or techniques together with a high degree of skill and/or some elements of originality in satisfying the requirements of an assignment or course.
  • B+ Very Good. Thorough knowledge of concepts and/or techniques together with a fairly high degree of skill in the use of those concepts/techniques in satisfying the requirements of an assignment or course.
  • B Good. Good level of knowledge of concepts and/or techniques together with considerable skill in using them to satisfy the requirements of an assignment or course.
  • C+ Competent. Acceptable level of knowledge of concepts and/or techniques together with considerable skill in using them to satisfy the requirements of an assignment or course.
  • C Fairly Competent. Acceptable level of knowledge of concepts and/or techniques together with some skill in using them to satisfy the requirements of an assignment or course.
  • D+ Passing. Slightly better than minimal knowledge of required concepts and/or techniques together with some ability to use them in satisfying the requirements of an assignment or course.
  • D Barely Passing. Minimum knowledge of concepts and/or techniques needed to satisfy the requirements of an assignment or course.
  • E Marginally Failing.
  • F Failing.

How do I obtain a course or tax receipt?

Income Tax receipts will be available online on the School of Continuing Studies website in February. Select “Tax Receipts” and it will lead you to a secure login page that you can access using your student number and password. Please refer to the income tax guide for allowable deductions.

Session transfers

Please contact the Program Manager if you wish to transfer to another session. Transfer requests may only be granted for documented medical reasons.

Cancellation of programs

The School of Continuing Studies reserves the right to withdraw or cancel programs/courses, and students will receive a full refund of fees paid. The School of Continuing Studies reserves the right to alter fees, other charges, and course dates, times, locations, and/or instructors. Please note that the School of Continuing Studies is not responsible for travel cancellation charges that students may incur.


Ancillary and Service Fees
Withdrawal Fees for certificate programs $100.00 per course
Continuing Studies Student Record Fee $ 15.00 (plus HST)
Exam/assignment duplication fee $ 15.00 (plus HST)
Returned cheques $ 25.00
Installment fee (NON-REFUNDABLE) $ 125.00 **
Certificate replacement fee $ 52.00 (plus HST)

How do I withdraw from the Program and get a refund?

Students registered in a program offered by the School of Continuing Studies may withdraw from the program. However, they are strongly advised to consult with the Program Manager before a final decision is made. A full refund is granted only when the School of Continuing Studies cancels a program. Refunds will be issued by the method of payment that was used (credit card, cheque if original payment was money order and Wire Transfer). Withdrawal requests must be submitted on the official School of Continuing Studies Withdrawal Request Form to the School of Continuing Studies and subject terms listed in the table below.

Notice of withdrawal will be printed on the Official Income Tax Receipt.

Domestic Students International Students*
  • Up to the initial application deadline, a full refund is permitted minus a program fee of $250.
  • After the initial application deadline, a refund is permitted less
    o a program fee of $250 and
    o $100/course.
  • After program start date, no refund is permitted.
  • Up to the initial application deadline, a full refund is permitted minus a program fee of $250.
  • After the initial application deadline, $4999 will be retained by the School, which includes a program fee of $250.
  • After program start date, no refund is permitted.

* Exceptions: VISA denials or students who have not obtained visa by the visa deadline date receive full refund minus a $250 program fee. The School of Continuing Studies would be pleased to defer the registration to the next session date.

How do I obtain a copy of my Student Record?

Notice of withdrawal will be printed on the Official Income Tax Receipt.

If you are a School of Continuing Studies student and require a copy of your Student Record, please access the Student Portal, (you will need your student ID as well as your password to access the portal) and click on the Grades link.

What happens if I fail a course?

If you do not pass a course (achieve a final grade below 50% or D) you will still be permitted to continue in the program but will have to repeat that course with another cohort.

General York University Policies

All students are expected to familiarize themselves with the following information, available on the Senate Committee on Curriculum & Academic Standards webpage:

Academic Honesty

  • Ethics Review Process for research involving human participants
  • Course requirement accommodation for students with disabilities, including physical, medical, systemic, learning, and psychiatric disabilities
  • Student Conduct Standards
  • Religious Observance Accommodation

All students are expected to familiarize themselves with the following information, available on the Senate Committee on Curriculum & Academic Standards webpage:


In the spirit of Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA), York University and the School of Continuing Studies work to ensure that instructors and participants acknowledge and respect the privacy and confidentiality of personal information that may be presented in the context of instruction. Instructors will document the amount of personal information that is collected, used, or disclosed in their sessions, and will ensure that all identifying personal information is omitted from all written documents. To maintain privacy, students should not bring or share personal or other confidential files or records with the class. We are committed to protecting your privacy and your financial security, and we do this in several ways:

  • Your credit card information is never received or stored by our system. Only your financial institution has access to your credit card information.
  • Your Student Portal is password-protected. To access any personal and academic information, you must enter your username and portal password.

York University Privacy Policy

Student Conduct

  • Students and instructors are expected to maintain a professional relationship characterized by courtesy and mutual respect.
  • It is the instructor’s responsibility to maintain an appropriate academic atmosphere in the classroom.
  • The instructor will decide whether such an atmosphere is no longer present in a class, and is trained to take appropriate steps to return to a professional environment.

If you feel this policy has been violated, you should notify your instructor as soon as possible. You may be asked to provide a detailed written description of the complaint to the instructor. The instructor may take measures they feel are appropriate to resolve the issue and/or may forward the complaint to the School of Continuing Studies for review. Please refer to the full policy document on the York University website at: Please find the Code of Student Rights and Responsibilities here:

University closures/class cancellations

Weather Rule

If the University is open, classes will be running. If the University is closed, classes will not be running. Any missed classes will be rescheduled. University Closures/Class Cancellations: (416.736.5600 OR While this is rare, weather and/or other emergencies do occur that require us to suspend our operations. While every effort will be made to contact students, this is not always possible. If you are unsure of whether the course is running, please call the University’s weather/emergency information line, or check our Twitter feed (@Continue_YorkU).

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