Certificate in Dispute Resolution

This course will focus on the case management process, procedural skills, how to use interpersonal relationship skills, and the role of ethics as they pertain to the practice of mediation and dispute resolutions processes. The course is grounded in a unified mediation model as the practical application by which to demonstrate theory and principles. It will cover key components of substantive knowledge, core training topics and role play to ensure foundational learning and practice is achieved. Students will learn the nature of conflict and a range of conflict management theory and principles as it pertains to being a practitioner in addition to information gathering, relationship skills, communications skills, problem-solving skills, professional skills and knowledge specific to ADR and mediation as it is used in interest-based mediation, as well as knowledge of ethical values and ethical decision-making. To ensure confidence and courage in facilitating mediation, students will be given time for practical application.

8 Classes

40 Hours

Schedule

January 17 to March 08, 2026

Classes Sat,Sun 10:00 AM-3:30 PM (17 Jan 2026 to 18 Jan 2026); Sat,Sun 10:00 AM-3:30 PM (31 Jan 2026 to 01 Feb 2026); Sat,Sun 10:00 AM-3:30 PM (21 Feb 2026 to 22 Feb 2026); Sat,Sun 10:00 AM-3:30 PM (07 Mar 2026 to 08 Mar 2026)

This course will build upon the foundation of basic training to focus on complexities of dispute resolution in practice. Students will develop skills to address challenging dynamics of deeply personal issues, systemic bias, power imbalance, trauma, and cultural difference. Complex party dynamics in inter-generational, estate and healthcare conflict settings will be considered, along with the role of Indigenous approaches, online tools, and mastery of self-awareness to effectively navigate challenging conflict with high emotion and in rapidly growing areas.

Students will learn institutionally disruptive approaches to power and privilege in dispute resolution grounded in truth, capacity building for decolonization, and Indigenization that help professionals understand their roles in equity, inclusion, and reconciliation. They will develop a greater understanding to Indigenous approaches and ways of knowing (e.g. restorative processes and healing circles) without appropriation or tokenism using local Indigenous knowledges and trauma-informed approaches.

8 Classes

40 Hours

Schedule

March 21 to May 10, 2026

Classes Sat,Sun 10:00 AM-3:30 PM (21 Mar 2026 to 22 Mar 2026); Sat,Sun 10:00 AM-3:30 PM (11 Apr 2026 to 12 Apr 2026); Sat,Sun 10:00 AM-3:30 PM (25 Apr 2026 to 26 Apr 2026); Sat,Sun 10:00 AM-3:30 PM (09 May 2026 to 10 May 2026)

The rising costs of workplace conflict is leading employers to turn to ADR. Students will explore workplace conflict management in unionized and non-unionized environments that can be resolved outside of the courts and civil realm. The focus will be on mediation, but facilitation in collective bargaining, union-management relationship building, coaching and systems analysis and design will also be explored.

4 Classes

20 Hours

Schedule

May 23 to June 07, 2026

Classes Sat,Sun 10:00 AM-3:30 PM (23 May 2026 to 24 May 2026); Sat,Sun 10:00 AM-3:30 PM (06 Jun 2026 to 07 Jun 2026)

This course covers the practice of mediation where conflict has entered the legal realm of the courts and civil sphere, including tribunals. Students will learn how to work within and understand established processes that apply when mediation is conducted within the shadow of the law. Disputes related to employment, estates, commercial, and personal injury will be touched upon, as these matters comprise the majority of disputes that enter the civil realm.

4 Classes

20 Hours

Schedule

June 20 to July 05, 2026

Classes Sat,Sun 10:00 AM-3:30 PM (20 Jun 2026 to 21 Jun 2026); Sat,Sun 10:00 AM-3:30 PM (04 Jul 2026 to 05 Jul 2026)

This course will focus on the case management process, procedural skills, how to use interpersonal relationship skills, and the role of ethics as they pertain to the practice of mediation and dispute resolutions processes. The course is grounded in a unified mediation model as the practical application by which to demonstrate theory and principles. It will cover key components of substantive knowledge, core training topics and role play to ensure foundational learning and practice is achieved. Students will learn the nature of conflict and a range of conflict management theory and principles as it pertains to being a practitioner in addition to information gathering, relationship skills, communications skills, problem-solving skills, professional skills and knowledge specific to ADR and mediation as it is used in interest-based mediation, as well as knowledge of ethical values and ethical decision-making. To ensure confidence and courage in facilitating mediation, students will be given time for practical application.

8 Classes

40 Hours

Schedule

May 25 to June 05, 2026

Classes Sat,Mon,Tue,Thu 10:00 AM-3:30 PM (25 May 2026 to 04 Jun 2026); Fri 10:00 AM-3:30 PM (05 Jun 2026)

This course will build upon the foundation of basic training to focus on complexities of dispute resolution in practice. Students will develop skills to address challenging dynamics of deeply personal issues, systemic bias, power imbalance, trauma, and cultural difference. Complex party dynamics in inter-generational, estate and healthcare conflict settings will be considered, along with the role of Indigenous approaches, online tools, and mastery of self-awareness to effectively navigate challenging conflict with high emotion and in rapidly growing areas.

Students will learn institutionally disruptive approaches to power and privilege in dispute resolution grounded in truth, capacity building for decolonization, and Indigenization that help professionals understand their roles in equity, inclusion, and reconciliation. They will develop a greater understanding to Indigenous approaches and ways of knowing (e.g. restorative processes and healing circles) without appropriation or tokenism using local Indigenous knowledges and trauma-informed approaches.

8 Classes

40 Hours

Schedule

June 08 to June 20, 2026

Classes Sat,Mon,Tue,Thu 10:00 AM-3:30 PM (08 Jun 2026 to 20 Jun 2026)

The rising costs of workplace conflict is leading employers to turn to ADR. Students will explore workplace conflict management in unionized and non-unionized environments that can be resolved outside of the courts and civil realm. The focus will be on mediation, but facilitation in collective bargaining, union-management relationship building, coaching and systems analysis and design will also be explored.

4 Classes

20 Hours

Schedule

June 22 to June 27, 2026

Classes Sat,Mon,Tue,Thu 10:00 AM-3:30 PM (22 Jun 2026 to 27 Jun 2026)

This course covers the practice of mediation where conflict has entered the legal realm of the courts and civil sphere, including tribunals. Students will learn how to work within and understand established processes that apply when mediation is conducted within the shadow of the law. Disputes related to employment, estates, commercial, and personal injury will be touched upon, as these matters comprise the majority of disputes that enter the civil realm.

4 Classes

20 Hours

Schedule

June 29 to July 04, 2026

Classes Sat,Mon,Tue,Thu 10:00 AM-3:30 PM (29 Jun 2026 to 04 Jul 2026)