Certificate in Dispute Resolution

This course will focus on the case management process, procedural skills, how to use interpersonal relationship skills, and the role of ethics as they pertain to the practice of mediation and dispute resolutions processes. The course is grounded in a unified mediation model as the practical application by which to demonstrate theory and principles. It will cover key components of substantive knowledge, core training topics and role play to ensure foundational learning and practice is achieved. Students will learn the nature of conflict and a range of conflict management theory and principles as it pertains to being a practitioner in addition to information gathering, relationship skills, communications skills, problem-solving skills, professional skills and knowledge specific to ADR and mediation as it is used in interest-based mediation, as well as knowledge of ethical values and ethical decision-making. To ensure confidence and courage in facilitating mediation, students will be given time for practical application.

8 Classes

40 Hours

Schedule

January 16 to March 07, 2027

Classes Sat,Sun 10:00 AM-3:30 PM (16 Jan 2027 to 17 Jan 2027); Sat,Sun 10:00 AM-3:30 PM (30 Jan 2027 to 31 Jan 2027); Sat,Sun 10:00 AM-3:30 PM (20 Feb 2027 to 21 Feb 2027); Sat,Sun 10:00 AM-3:30 PM (06 Mar 2027 to 07 Mar 2027)

This course will build upon the foundation of basic training to focus on complexities of dispute resolution in practice. Students will develop skills to address challenging dynamics of deeply personal issues, systemic bias, power imbalance, trauma, and cultural difference. Complex party dynamics in inter-generational, estate and healthcare conflict settings will be considered, along with the role of Indigenous approaches, online tools, and mastery of self-awareness to effectively navigate challenging conflict with high emotion and in rapidly growing areas.

Students will learn institutionally disruptive approaches to power and privilege in dispute resolution grounded in truth, capacity building for decolonization, and Indigenization that help professionals understand their roles in equity, inclusion, and reconciliation. They will develop a greater understanding to Indigenous approaches and ways of knowing (e.g. restorative processes and healing circles) without appropriation or tokenism using local Indigenous knowledges and trauma-informed approaches.

8 Classes

40 Hours

Schedule

March 20 to May 02, 2027

Classes Sat,Sun 10:00 AM-3:30 PM (20 Mar 2027 to 21 Mar 2027); Sat,Sun 10:00 AM-3:30 PM (03 Apr 2027 to 04 Apr 2027); Sat,Sun 10:00 AM-3:30 PM (17 Apr 2027 to 18 Apr 2027); Sat,Sun 10:00 AM-3:30 PM (01 May 2027 to 02 May 2027)

The rising costs of workplace conflict is leading employers to turn to ADR. Students will explore workplace conflict management in unionized and non-unionized environments that can be resolved outside of the courts and civil realm. The focus will be on mediation, but facilitation in collective bargaining, union-management relationship building, coaching and systems analysis and design will also be explored.

4 Classes

20 Hours

Schedule

May 15 to May 30, 2027

Classes Sat,Sun 10:00 AM-3:30 PM (15 May 2027 to 16 May 2027); Sat,Sun 10:00 AM-3:30 PM (29 May 2027 to 30 May 2027)

This course covers the practice of mediation where conflict has entered the legal realm of the courts and civil sphere, including tribunals. Students will learn how to work within and understand established processes that apply when mediation is conducted within the shadow of the law. Disputes related to employment, estates, commercial, and personal injury will be touched upon, as these matters comprise the majority of disputes that enter the civil realm.

4 Classes

20 Hours

Schedule

June 12 to June 27, 2027

Classes Sat,Sun 10:00 AM-3:30 PM (12 Jun 2027 to 13 Jun 2027); Sat,Sun 10:00 AM-3:30 PM (26 Jun 2027 to 27 Jun 2027)

This course will focus on the case management process, procedural skills, how to use interpersonal relationship skills, and the role of ethics as they pertain to the practice of mediation and dispute resolutions processes. The course is grounded in a unified mediation model as the practical application by which to demonstrate theory and principles. It will cover key components of substantive knowledge, core training topics and role play to ensure foundational learning and practice is achieved. Students will learn the nature of conflict and a range of conflict management theory and principles as it pertains to being a practitioner in addition to information gathering, relationship skills, communications skills, problem-solving skills, professional skills and knowledge specific to ADR and mediation as it is used in interest-based mediation, as well as knowledge of ethical values and ethical decision-making. To ensure confidence and courage in facilitating mediation, students will be given time for practical application.

8 Classes

40 Hours

Schedule

May 17 to May 29, 2027

Classes Mon,Tue,Thu,Fri 10:00 AM-3:30 PM (17 May 2027 to 21 May 2027); Sat,Tue,Thu,Fri 10:00 AM-3:30 PM (25 May 2027 to 29 May 2027)

This course will build upon the foundation of basic training to focus on complexities of dispute resolution in practice. Students will develop skills to address challenging dynamics of deeply personal issues, systemic bias, power imbalance, trauma, and cultural difference. Complex party dynamics in inter-generational, estate and healthcare conflict settings will be considered, along with the role of Indigenous approaches, online tools, and mastery of self-awareness to effectively navigate challenging conflict with high emotion and in rapidly growing areas.

Students will learn institutionally disruptive approaches to power and privilege in dispute resolution grounded in truth, capacity building for decolonization, and Indigenization that help professionals understand their roles in equity, inclusion, and reconciliation. They will develop a greater understanding to Indigenous approaches and ways of knowing (e.g. restorative processes and healing circles) without appropriation or tokenism using local Indigenous knowledges and trauma-informed approaches.

8 Classes

40 Hours

Schedule

May 31 to June 12, 2027

Classes Sat,Mon,Tue,Thu 10:00 AM-3:30 PM (31 May 2027 to 12 Jun 2027)

The rising costs of workplace conflict is leading employers to turn to ADR. Students will explore workplace conflict management in unionized and non-unionized environments that can be resolved outside of the courts and civil realm. The focus will be on mediation, but facilitation in collective bargaining, union-management relationship building, coaching and systems analysis and design will also be explored.

4 Classes

20 Hours

Schedule

June 14 to June 19, 2027

Classes Sat,Mon,Tue,Thu 10:00 AM-3:30 PM (14 Jun 2027 to 19 Jun 2027)

This course covers the practice of mediation where conflict has entered the legal realm of the courts and civil sphere, including tribunals. Students will learn how to work within and understand established processes that apply when mediation is conducted within the shadow of the law. Disputes related to employment, estates, commercial, and personal injury will be touched upon, as these matters comprise the majority of disputes that enter the civil realm.

4 Classes

20 Hours

Schedule

June 21 to June 26, 2027

Classes Sat,Mon,Tue,Thu 10:00 AM-3:30 PM (21 Jun 2027 to 26 Jun 2027)