Certificate in Disability Case Management

The Certificate in Disability Case Management is a fully online, part-time program that teaches you practical skills in disability case management, accommodation coordination and return-to-work planning. You’ll learn through real-world projects that reflect the work you’ll do on the job, rather than traditional exams.

This program is ideal if you’re looking to start or grow a career in disability case management.

It’s designed for:

• Recent graduates in health sciences, psychology, social work, kinesiology, HR, or related fields
• Allied health professionals looking to transition into disability management
• HR professionals who want to specialize in workplace accommodations and return-to-work planning
• Nurses moving into administrative or non-patient-facing roles

You’ll develop practical skills that employers look for, including how to:

• Conduct motivational and functional telephone interviews
• Perform functional job analyses
• Develop graduated return-to-work plans
• Coordinate with employers, insurers and healthcare providers
• Apply professional decision-making to real workplace cases

Instead of focusing primarily on theory, every course is built around a professional methodology and a hands-on assignment.

You’ll complete:

• A recorded interview roleplay
• A full return-to-work case simulation
• An industry-partner capstone project

This means you graduate with practical experience you can discuss with employers.

Yes. Every course includes applied learning and your final course includes mentorship from an industry partner and a capstone project based on real professional practice.

Yes. Throughout the program you’ll complete practical assignments and a capstone project that demonstrate your interviewing, case assessment and return-to-work planning skills.

Yes. No previous experience in disability management is required. The program is designed for both entry-level learners and professionals looking to expand their skills. A post-secondary credential is recommended and related work experience is helpful but not required.

You can complete the certificate in approximately three months.

The program includes:

• Three courses
• 108 hours of instruction
• Approximately 9–12 hours of study each week, depending on the course

Yes. The program is delivered fully online through live Zoom classes.

Sessions are recorded, allowing you to review course material after class if needed.

Yes. Classes are held live online through Zoom at scheduled times. Recordings are available afterward so you can revisit the material.

No. Instead of traditional exams, you’ll complete applied assignments that reflect the work performed by disability case management professionals.

Graduates are prepared for roles such as:

• Disability Case Manager
• Return-to-Work Coordinator
• Accommodation Specialist
• Accessibility or Disability Management Consultant

Yes. Disability management continues to experience steady demand, driven by factors such as an aging population, increasing mental health awareness and rising workplace accommodation needs.

The certificate does not grant a professional designation on its own. However, it positions graduates to pursue the Certified Return to Work Coordinator (CRTWC) designation through the Canadian Society of Professionals in Disability Management (CSPDM) once the required work experience has been completed.

There is no formal co-op. Instead, you’ll gain practical experience through industry-partner mentorship and a capstone project completed in collaboration with an industry partner.

Yes. You’ll participate in live online classes, receive feedback on your assignments and benefit from industry-partner mentorship during the final course.

Tuition is $3,650, which includes the ancillary fee.

There are no additional program fees beyond tuition.

No. This program is not OSAP eligible.

You’ll need:

• A reliable internet connection
• A laptop or desktop computer
• A webcam and microphone for live online classes

This program is designed to help you build practical, job-ready skills through applied learning, industry mentorship and real-world projects. Rather than focusing on theory alone, you’ll graduate with experience that reflects the day-to-day work of disability case management professionals and supports recognized certification pathways.

Yes. Disability management is a growing field with steady demand. Growth is being driven by an aging population, increased awareness of mental health and more workplace accommodation needs. The program prepares you with practical skills that employers are looking for in healthcare, insurance, human resources and consulting.

Disability case managers help employees safely and successfully return to work after an illness or injury. They work with employers, healthcare providers, insurers and employees to assess needs, coordinate accommodations and develop return-to-work plans. This program prepares you for these day-to-day responsibilities through practical learning and real-world case work.

One way to prepare for a career in disability case management is by completing specialized training in interviewing, case assessment and return-to-work planning. This certificate builds those practical skills and positions graduates to pursue the Certified Return to Work Coordinator (CRTWC) designation through the Canadian Society of Professionals in Disability Management (CSPDM) after gaining the required field experience.

Yes. Demand for disability management professionals continues to grow, with opportunities across insurance companies, human resources departments and consulting firms. The field has experienced strong growth in recent years, reflecting the increasing need for workplace accommodation and return-to-work expertise.

Successful disability case managers need strong communication, critical thinking, collaboration and problem-solving skills. In this program, you’ll learn how to conduct professional interviews, assess workplace barriers, develop return-to-work plans, collaborate with employers and healthcare professionals and support clients through challenging situations.

Return-to-work coordination is one part of disability management. Disability management covers the broader process of supporting employees through workplace accommodations, case assessment, communication with healthcare providers and employers and planning successful returns to work. In this program, you’ll learn the full disability case management lifecycle, including interviewing, case assessment, accommodation planning and return-to-work coordination.