Two men in a mediation process

Internship

Gain practical experience and mentoring in the practice of dispute resolution.  These optional internships are available to graduates of the Certificate in Dispute Resolution program who are interested in practicing their newly acquired skills under the supervision of experienced dispute resolution professionals.  Internships are available in three areas of dispute resolution practice:

  • Community Mediation;
  • Organizational Dispute Resolution; and
  • Restorative Justice.

Internship Objectives

Interns develop individualized learning plans, in collaboration with the internship provider, which determine the range of activities and specific outcomes for their internship. Through their participation, interns acquire:

  • Real-life experience in mediation and dispute resolution practice;
  • 100 hours of supervision from qualified, experienced dispute resolution specialists;
  • Ongoing feedback and formalized evaluation of their skills; and
  • A Certificate in Dispute Resolution Internship from York University.

Internship Structure

Each internship consists of 100 hours of supervised dispute resolution Practice.  The following summarizes the core components of an internship.

  1. Application & Interview:

    Interns apply directly to the internship provider within their particular area of interest.  If selected to proceed to the next stage, the intern will be interviewed by the internship provider.

  2. Selection & Development of Learning Contract:

    If successful, the intern will work with the internship provider to develop a learning contract that outlines the specific expectations of the internship, including the intern’s goals, specific activities, schedule, hours of the internship, etc.

  3. Site Orientation:

    The intern receives an orientation to the internship site, including an introduction to other staff, and site policy and procedures.

Training in Site-Specific Dispute Resolution Model:
Interns will receive specific training on the model that is utilized in their particular internship site.

Internships may also include:

  1. Observation of and Opportunity to Perform Supervised Intake and Case Management Processes:

    Interns observe the intake and case management processes, followed by opportunities for debriefing and discussion with the internship provider. The intake and case management processes will then be performed by the intern, again followed by opportunities for debriefing and discussion with the internship provider.

  2. Observation of Mediation Process:

    Interns will have the opportunity to observe the mediation process and participate in mediating cases. The observation and participation processes will be supervised, with opportunities for debriefing and discussion.

  3. Observation and Participation in Co-Mediation and/or Solo Mediation Processes Co-Mediation:

    Interns will perform a mediation in collaboration with the internship provider. Following the co-mediation process, interns will have the opportunity for debriefing, discussing, and receiving feedback.

  4. Solo Mediation:

    Interns will perform a mediation, supervised by the internship provider. As an observer, following the mediation, the internship provider will provide feedback to the intern and discuss/debrief the mediation process.

Internship Providers

Internships are limited in number, and internship opportunities are subject to availability. For further information on a particular internship provider and the internship opportunity, please contact the Continuing and Professional Education and request an Internship Description. Internships available include:

  1. St. Stephen’s Community House (Toronto) Peter Bruer, (416) 925-2103 ext 225
  2. Warden Woods Community Center (Scarborough) (416) 694-1138 ext 127

Evaluation

Continuous verbal feedback will be provided to interns by the internship provider throughout the course of the internship. Upon completion of the internship, interns will be evaluated, and one of the five categories of achievement will be awarded:

  • Further Training Required
  • Qualified for Case Development/Management
  • Mediator (Supervised)
  • Co-Mediator
  • Mediator

Certificate of Completion — Interns who successfully complete the internship will be awarded a Certificate in Dispute Resolution Internship from York University.

 

There are no upcoming dates for this program at present. Please check again later or request further information below.

Confidentiality and Financial Security

Given the experiential and practical nature of the courses and the application of Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA) to York University, The School of Continuing Studies works to ensure that instructors and participants acknowledge and respect the privacy and confidentiality of personal information that may be presented in the context of instruction. Instructors will limit the amount of personal information that is collected, used or disclosed in their sessions, and will ensure that all identifying personal information (including proper name, address, etc.) is omitted from all written documents in order to protect personal privacy and confidentiality. Instructors should not bring or share personal or other confidential files or records with the class or allow students to do so.

We are committed to protecting your privacy and your financial security, and we do this in several ways:

  • Your credit card information is never received or stored by our system. Only your financial institution has access to your credit card information.
  • Your Student Portal is password-protected. To access any personal and academic information, you must enter your username and portal password.

York University Privacy Policy

How to Register

Online – Visit our website at continue.yorku.ca to register in any course or program offered by the Continuing and Professional Education.

Fax – (For credit card payments only) Complete the registration form, including credit card information. Fax to 416-650-8042, with program-specific documentation (i.e., proof of degree).

Mail – Complete the Registration Form and mail to the Continuing and Professional Education.

School of Continuing Studies
YORK UNIVERSITY
Room 116, Atkinson Building
4700 Keele Street, Toronto, Ontario, M3J 1P3
Tel: +1 416 736 5616 Email: continue@yorku.ca
Fax: +1 416 650 8042 Web: continue.yorku.ca

All applications are processed on a first-come, first-served basis, so early registration is recommended.

The School of Continuing Studies reserves the right to alter fees, other charges, instructors, and course dates/locations described in this brochure.

Fees

Installment Plan Policy

The School of Continuing Studies allows students in certificate programs the option of paying in two or more instalments.  You must pay the initial payment as stated below and then you may make any number of online payments that they choose, provided that you pay the entire balance before the stated due date. Students opting for the instalment plan will also be charged a one-time, non-refundable administrative fee of $125 that is due at the time of registration.  The following are the details of the instalment plan policy according to the program you have registered for:

  • Certificate in Dispute Resolution – The first payment of $2,499 is due upon registration with the balance due by November 1 for the Fall Program or March 1 for the Winter Program or July 5 for Summer Program.
  • Certificate in Advanced Dispute Resolution – The first payment of $2,499 is due upon registration with the balance due by April 15.
  • Customized payment plans are available to align to employer policies but are not available for individuals. For further information please contact the Program Manager at 416-736-5616.
  • A student that fails to make installment payments as required will not be permitted to continue in the program.

Alumni Discounts

Alumni discounts are only available to York University and School of Continuing Studies alumni who register using the discount code at time of registration. Discounts may not be applied retroactively after the registration is complete.

The following programs are the only School of Continuing Studies programs or courses to which the alumni discount may be applied:

  • Dispute Resolution

Mailing Address and Change(s) in Personal Status

All correspondence, including your registration confirmation, grade report, and refund cheque, will be sent to the “mailing address” provided at the time of registration.

To maintain accurate student records, notification of any changes to your name, address, and contact information are required. To update your personal information:

  • go online to Contact Us and email all changes;
    OR
  • submit a written request to the Registration and Convocation Assistant Rumina Habib

All name-change requests must be accompanied by official documentation justifying such a change.

We will not accept telephone requests to change a name or address.

Education and Amount Certificates (Income Tax Receipts, T2202A)

Income Tax receipts will be available online in February of the following year. Please refer to the income tax guide for allowable deductions.

Session Transfer and Elective Changes

Students must contact the Program Manager for permission to transfer to another session. Transfer requests are only granted for documented medical reasons.

Students may switch electives up until the first day of their Core II course. Requests must be received by 4:00 p.m. EST via email and cannot be changed after this date.

Withdrawal from the program

Students registered in a part-time program that is less than 1 year in length may withdraw from the program. However, they are strongly advised to consult with the Program Manager before a final decision is made. A full refund is granted only when the School of Continuing Studies cancels a program. Refunds will be issued using the initial method of payment or by cheque, if original payment was made by money order. Withdrawal requests must be submitted on the official School of Continuing Studies Withdrawal Request Form to the School of Continuing Studies and subject to the terms listed below.

  • If you withdraw 7 calendar days prior to the start of the program, you will receive a 75% refund of program tuition instalment and no academic penalty.
  • If you withdraw between 6 calendar days prior to the start of the program to 7 calendar days after the start of the program, you will receive a 50% refund of program tuition instalment and a $50 administrative fee and no academic penalty.
  • No refunds will be issued after the first 7 days of the program.

Notification of Change or Cancellation of Classes

When necessary, the School of Continuing Studies may alter, postpone, or cancel classes. In these instances, students will be notified by e-mail, based on the information provided at the time of registration.

Cancellations or changes will also be posted on the School of Continuing Studies twitter account.

Cancellation of Courses/Programs - Fee Refund

The School of Continuing Studies reserves the right to withdraw or cancel programs/courses. Should a course or program be withdrawn or cancelled, the School will issue a full refund of fees paid.

University Policy on Student Conduct

  • Students and instructors are expected to maintain a professional relationship characterized by courtesy, collegiality, and mutual respect, and to refrain from actions that would be disruptive to such a relationship;
  • It is the responsibility of the instructor to maintain an appropriate academic atmosphere in the classroom, and the responsibility of the student to cooperate in that endeavour; and,
  • The instructor is the best person to decide, in first instance, whether such an atmosphere is present in the class, and may, at their discretion, take steps that they feel are appropriate to resolve an issue or dispute.

In any case where a student feels that this policy has been violated, they are urged to notify the instructor of the course/program as soon as possible. Students may be asked to provide a detailed written description of their complaint to the instructor. The instructor may take measures they feel are appropriate to resolve the issue and/or may forward the complaint to the Program Manager for review. Please refer to the full policy document on the York University website at: http://www.yorku.ca/scdr/

Grading

a) Grading for Certificate Programs:

Students registered in certificate programs will be evaluated using the following categories of achievement:

Grade % Description
A+ 90 – 100% Thorough knowledge of concepts and/or techniques, and exceptional skill or great originality in the use of those concepts/techniques in satisfying the requirements of an assignment or course.
A 80 – 89%
B+ 75 – 79% Thorough knowledge of concepts and/or techniques with a fairly high degree of skill in the use of those concepts/techniques in satisfying the requirements of an assignment or course.
B 70 – 74%
C+ 65 – 69% Good level of knowledge of concepts and/or techniques together with considerable skill in using them to satisfy the requirements of an assignment or course.
C 60 – 64%
D+ 55 – 59%
D 50 – 54%
F Below 50% Insufficient knowledge of concepts and/or techniques needed to satisfy the requirements of an assignment or course.
PASS Pass is awarded as a grade only to courses that have an experiential component. A student that has received a Pass has met the requirements of the course.
FAIL Fail is awarded as a grade only to courses that have an experiential component. A student that has received a Fail has not met the requirements of the course.
EXEMPT Exempt is awarded to those that have completed a comparable course elsewhere and have met all of the requirements for completion of that course.
DNA Did Not Attend – The student did not attend, did not withdraw, and did not submit course work.
DNC Did Not Complete – The student did not complete the course.

b) Grading for Academic Bridging and Math for Admission Waiver courses:

Students are required to complete all course work.

  • Students who fail to complete the course work will receive a DNC (Did Not Complete).
Grade % Description
A+AB+B 90 – 100%80 – 89%75 – 79%70 – 74% Academic Bridging Studies – Meets Admission Requirements
Elementary Mathematics – Students already admitted to YORK UNIVERSITY who earn a grade of “B” or better will gain automatic entrance to AK/MATH1710.06 and will be exempt from the pre-requisite test.
C+CD+D 65 – 69%60 – 64%55 – 59%50 – 54%
Academic Bridging Studies – Does not meet Admission requirements. Student cannot repeat the same Academic Bridging course but can enroll in the other Academic Bridging course.
F Below 50% Academic Bridging Studies – Does not meet Admission requirements. Student cannot repeat the same Academic Bridging course but can enroll in the other Academic Bridging course.
DNA Did Not Attend – The student did not attend, did not withdraw, and did not submit course work.
DNC Did Not Complete – The student did not complete the course.

Grade Appeal and Reappraisal and Petitions

Students may, with sufficient grounds, request a reappraisal of any “tangible” work required for a course/program. Tangible work may include written, graphic, digitized, modelled, video recording or audio recording formats. Students seeking a grade reappraisal must complete and submit the attached form, along with the original work and instructions for the assignment, to the Program Manager within 2 weeks of the date of issue of the letter of grade.

Students and instructors will be informed in writing of the reappraisal result and the reappraiser’s comments. The School of Continuing Studies will ensure the anonymity of both the student and the reappraiser.

Download a Grade Reappraisal pdf form

Financial Petitions

You may submit a financial petition if you experience a serious documented medical illness or a death of an immediate family member that causes you to drop courses. Financial petitions may be granted at the discretion of the University, and will be considered for a period of one year after the occurrence of the illness or death.

The Financial Petition form is located here: http://sfs.yorku.ca/refunds/petitions/

Please complete the form and return it via email continue@yorku.ca or via fax at 416-650-8042.

Register for this Program